design
management
presentation
 
design 
architecture|metadata 

design
we map the structure of
information to allow
users to find the
content they need.
   

architecture

Information architecture is the structure of your site. It is the navigation, labels and indices that help your customers find the information they need.

It can also help structure your content in a way your users can understand, even when dealing with a large amount of complex data.

... information architecture is really about what's not obvious. Users don't notice the information architecture of a site unless it isn't working.
Louis Rosenfeld & Peter Morville

Web sites can be very confusing - inconsistent navigation hiding information; poor presentation making it difficult to understand. Often users will simply give up in frustration.

Without effective information architecture, your Web site will not be able to achieve its goals. Ensuring that the content on your site is clear, concise and complete, and also easy to navigate, will allow you to provide a Web site which meets the needs of you and your customers.

Effective information architects make the complex clear; they make the information understandable to other human beings.
Richard Saul Wurman

Through our experience in developing products which focus on the delivery of complex information, we have gained an understanding of how to successfully apply information architecture principles to a variety of situations.

As a result, our clients are able to communicate more effectively with their customers. Information architecture helps them deliver on the investment in their Web site.


our work

If you would like to learn more about our work in this area, the following project summaries provide additional information:

Aquaculture Business Approvals Package - guides users through complex legislation, tailoring information to suit each customers specific needs.

BLIS - provides licensing information to businesses through overviews or a customised report, using a question and answer interface.

Resource Generator - allows users to include their own resources into dynamically generated training packages.

WorkCover Tasmania - in conjunction with the client, we designed a structure that would present their organisation to the public in a simple, consistent way.

Our work section provides details on all of our recent projects.

recommended reading

If you would like to learn more about this topic, we recommend the following texts:

Information Architecture for the World Wide Web
by Louis Rosenfeld & Peter Morville

Information Architects
by Richard Saul Wurman

Our recommended reading section provides details on all of our suggested references.

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